About Us

          

        

           GETMERCEDESPARTS.COM

                                  WE ARE A MERCEDES-BENZ DEALERSHIP LOCATED IN ANNAPOLIS MARYLAND. 

WE HAVE ADOPTED THE MERCEDES-BENZ THEFT RELEVENT POLICIES FOR ALL INTERNET ORDERS, DUE TO          I

                                                                                   INTERNET FRAUD.

                                                     *****ALL ORDERS REQUIRE YOUR VIN FIRST*****

IF YOUR NAME IS NOT  ON FILE WITH MBUSA.  WE REQUIRE PROOF OF OWNERSHIP, WE NEED TO VERIFY YOU OWN THE MERCEDES-BENZ. 

We only sell OEM parts for the Mercedes-Benz Car Division and Smart Car.  Some parts like filters, cross over, but No Sprinter Sorry.   No Metris Sorry.   No In-Store pickup.   No In-Store Discounts for online orders.

We do not ship Windshield Glass or Back Glass, Sheet Metal parts, Chemicals, Fluids , Batteries,  due to damage during shipping or hazmat parts. Sorry.  or,  Most body parts Bumpers, Fenders, Doors, Quarter Panels.  Note, if possible you can arrange in store pick ups or arrange your own shipping. 

If you have any questions my direct email is   EALEXANDER@MILEONE.COM

BY USING THIS SITE, YOU AGREE TO ALL TERMS of USE, CONDITIONS, AND POLICIES

THANK YOU IN ADVANCE FOR CHOOSING GETMERCEDESPARTS.COM

TO HAVE YOUR VIN INFOMATION ADDED TO THE MERCEDES-BENZ SYSTEM, GO TO MBUSA.COM OR CALL CUSTOMER SERVICE AT 800-367-6372

NOTE;  if you order parts with out  a VIN, we are not responsible for wrong parts.  and the parts are not returnable.

The standard Wholesale discount in the parts business is normally 20% below the MSRP.  Our part are normally less than the standard Wholesale discount.   We do not offer any additional discounts.  We do not double discount parts. 

PLEASE UNDERSTAND THAT THIS IS ONLY A PROGRAM, and  IS DOESN'T HAVE A INVENTORY OR STOCK PARTS.

ALL ORDERS COME FROM A MERCEDES-BENZ WAREHOUSE. ONE OF FIVE LOCATED IN THE USA, OR GERMANY.

 IF YOU THINK A PART MAY BE AVAILABLE BECAUSE YOU SEE THE PART NUMBER, PLEASE INQUIRE FIRST.  MOST OF THE OLD PARTS ARE DISCONTINUED.  AFTER 10 YEARS. 

THIS PROGRAM IS SUPPLIED BY A 3RD PARTY , WHICH IS NOT MERCEDES-BENZ.  THE ONLY VALID ORDERING PROGRAM IS THE MERCEDES-BENZ PARAGON SYSTEM, WHICH WE USE TO CHECK AND ORDER PARTS.

PLEASE INCLUDE A VALID PHONE NUMBER ON ALL ORDERS,  AND A VALID VIN.  WE NORMALLY REPLY VIA EMAIL, BUT IF YOU DO NOT REPLY,  I NEED A WAY TO CONTACT YOU,  ALSO FEDEX REQUIRES A PHONE NUMBER DURING SHIPPING,  WHEN A SIGNATURE IS REQUIRED. 


A few things will help us complete your order accurately:

  The shipping address and the bill to address must match or additional information is required, before processing the order.

  We can not ship Batteries , Oil or Fluids, Hazardous Materials , or GLASS , due to damage and,  cost is too much for shipping per item if HAZMAT.

  We can not sell Keys, Transmissions control units, Engine control units or any Theft Relevant Part on line.  You must purchase at local Dealership.

  Always include your VIN,  when ordering parts or accessories.  We take no responsibility for incorrect parts if a VIN is not included with you order.

  Our factory trained parts adviser will double check the accuracy of your order with your VIN.   if provided.

  An important item to note when ordering parts is, DRIVER'S SIDE IS LEFT AND PASSENGER'S SIDE IS RIGHT.

  By ordering through our site,  you agree to our terms , policies, and conditions listed throughout our website.

  Our system is setup for you to create an account so you can log in at anytime and check the status of your order.  It is YOUR responsibility to check the status of your order.  We will update this status as soon as new information is available .  We will send you important  messages regarding your order through this portal.  Please check the status of your order before inquiring.

  The site and it's discounts are for Internet Sales shipped out of our distribution center only.  Prices on this site do not apply to in-store pickups, sales or repairs.  We order all parts on a STOCK ORDER,  from one of five Mercedes-Benz warehouses located in the US.  That allows us to offer the Hugh Discounts on line. It can take 2 to 6 working days to receive parts form the warehouses in the US.  Note if parts are coming from Germany, it can take 2 weeks or longer,  to arrive via boat.  sometimes  months if on backorder.   and the orders to GEWRMANY  can not be cancelled.

Thanks you for choosing GETMERCEDESPARTS.COM for your OEM Mercedes-Benz parts and accessories needs.

THIS SITE WILL NOT ACCEPT SOLISATATIONS.......