VIEW TERMS & POLICIES. Computer program only. All orders need a VIN, Phone Number, without a VIN, can result in wrong parts, delays and cancelled orders.
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About Us

          

                  GETMERCEDESPARTS.COM

has been a online source for Genuine Original (OEM) Mercedes-Benz Parts , Mercedes-Benz Accessories. 

  Internet Part Professionals ,  Edward 'Eddie'  Alexander and Steve Smith have made it their mission to be your exclusive Online Parts Department, by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined on line experience.  We are located in Annapolis Maryland not far from the U.S. Naval Academy and the State Capitol.

Note,  during the verification process, when we get a high risk / fraud alert score,,,, we have to ask for proof of ownership, which is a copy of your registration,   and ID.   Your order will be put on hold until the documents are received. 

No order without a VIN can be process.  The order will be placed on hold.   A VIN is required  to verify and or expedite the order,  when the parts come from the Germany Warehouse.   We are not responsible for wrong parts ordered by you,  and they are not returnable.  We are not responsible if you order the wrong side either.  SORRY. 

Please understand that this is only a program.  This program is provided by a 3rd party, Revolution Parts,  which in not Mercedes-Benz, although most of the information is correct, there are some errors.  Mercedes-Benz electronic parts catalog and it ordering systems  is what we use to verify and order parts. 

WE can not verify you are ordering  the correct part by VIN,  only that the part is a model code match to your VIN.  if not we will notify you first. 

Thanks you in advance for your business.

NOTE:  All orders must be submitted on line first, to receive the discounts.  if you need to order additional parts,  please submit a second order.  The system will not allow me to add parts to most orders.

We may be able to ship some large body parts, fenders, bumper covers,  if allowed to drop ship by Mercedes-Benz.  You also can make a trip here to Annapolis Maryland, to pick up the order.  You just need to let me know in advance,  especially on items we do not ship or that are hazmat items.  

We do not have any  INTERNATIONAL SHIPPING OPTIONS.

We can no longer process any orders that have a High  Risk/ Fraud Alert score.   

 What can cause a High Alert score are as follows, 

 The IP address,  Credit Card billing address,  Credit Card Name, Credit Card security code,  Shipping address ,  Billing address, First Time buyers alert,  Overnight or priority shipping alert, High dollar purchase alerts,  No VIN alert, No phone number alert, etc.

 

Please understand,  we must follow in house policies when there are High Alerts / Fraud Scores, warnings. 

thanks for your order and understanding in advance.