This is not a warehouse. please review, Terms of Use/Policies first. Not Sprinter or Metrix. Computer program only for ordering parts. Note orders to MB can not be cancelled. We are Mercedes-Benz of Annapolis, email if you have questions.
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FRAUD POLICY

GETMERCEDESPARTS.COM  FRAUD POLICY

We have adopted the Mercedes-Benz TRP Policy (THEFT RELEVENT POLICY) , to all internet orders.

We check you VIN number to verify that your name is on file with MBUSA.COM . 

IF YOUR NAME AND VIN ARE NOT ON FILE AS THE REGISTERED OWNER OF THE MERCEDES-BENZ,

WE WILL ASK FOR PROOF OF OWNERSHIP.  A COPY OF YOUR REGISTRATION .

THE SYSTEM WILL ALSO VERIFY IP ADDRESS, BILLING AND SHIPPING ADDRESS AND CREDIT CARD BILLING ADDRESS.

IF AND OR WHEN A FRAUD SCORE ALERTS COMES UP, WE WILL ASK FOR PROOF OF OWNERSHIP. 

WE HOPE THAT YOU UNDERSTAND AND WILL WORK WITH US IN A TIMELY MANNER TO HELP PROCESS YOUR ORDER.



OUR GOAL IS TO TAKE CARE OF OUR MERCEDES-BENZ CUSTOMERS AND PREVENT INTERNET FRAUD.

AGAIN THANKS FOR YOUR UNDERSTANDING.